SKIP_NAV_LINK
ILAC & SWORDS ILAC

Services

Customer Information Desk

Need some help? Our Customer Information Desk is located on the Upper Mall. For further assistance, please contact 01 890 4580 or email us on info@pavilions.ie

Lost Property 

For any questions regarding misplaced or found items, please visit our Customer Information Desk located on the Upper Mall, contact 01 890 4580 or email us on info@pavilions.ie.

If you think that you may have lost something within a store, you will need to contact them directly as each store have their own lost property section.

Car Parking Facilities

Whether you’re simply swinging by for your shopping essentials, your weekend blow-dry, or meeting a friend for coffee, you can now enjoy two hours free parking on us! Directly adjacent to the M1 motorway and and in close proximity to Dublin Airport, Swords Pavilions provides over 2,000 Car Park spaces, both surface car parks and multi-storey, with 29 designated parking spaces reserved exclusively for disabled shoppers and 10 Electric Vehicle Charging Points located on Level 0, Level 1, and Level 3 of the Multi-Storey Car Park (charges apply).

Please click here for further parking information.

Bicycle Parking

On yer bike and cycle to Swords Pavilions! When travelling around Northside County Dublin, cycling isn't only the most invigorating mode of transport, but probably the quickest, too. So whether you’re planning on picking up a hire bike for an afternoon outing or you're a regular two-wheeler, saddle up because we offer free secure cycle-parking outside the entrance of Starbucks and the doors by Zara, or you have the option of using our paid pods at €1 per day.

ATM Facilities

Need some cash? Our Bank of Ireland and Ulster Bank cash machines are located throughout the centre. Many of our stores also accept credit and debit cards.

There are four cash machines available:

  • Ulster Bank - located on outside wall of Ulster Bank 

  • Bank of Ireland - located beside Crilly Shoe Repairs 

  • Bank of Ireland - located in Dunnes Stores on the Lower Mall

  • Bank of Ireland - located in Life Style Sports

Lifts

There are 5 public lifts conveniently located to assist between different levels, offering you ease of access throughout our centre and car parks.

Disabled Access

Here at Swords Pavilions, we take pride in providing a comfortable shopping environment for all customers that step through our doors. Our disabled facilities provide you with easy access to our stores, restaurants, parking and services. There are manual wheelchairs and Electronic Mart Carts available for use through our Shop Mobility service. Located on the Lower Mall, this service is available seven days a week.

Disabled Facilities Available:

  • Accessible restrooms

  • Designated wide car parking spaces in surface Car Park B and Multi-Storey Car Park

  • Manual wheelchairs and Electronic Mart Carts available from the Lower Mall. Please contact 01 890 4580 for further assistance.

Laundry Services

Ditch that dirty laundry, shoppers! Supreme Clean at Swords Pavilions will take care of your clothing while you take care of your shopping. Supreme Clean's services are performed by a highly-skilled team, consistently providing a top-quality dry cleaning, laundry and alteration service. Friendly, professional and convenient. You can find them located on the Upper Mall.

Restrooms & Baby Changing Rooms

Male, female, and disabled restrooms are located on Level 1 and Level 3. Baby changing rooms are available on the Lower and Upper Malls, situated beside the ladies’ restrooms. Our restrooms are also buggy-friendly!

Discover more of our Family Friendly services here.

Telephones

We know staying connected is a necessity. There is a payphone located on the Lower Mall beside Crilly Shoe Repairs, which is both coin and card operated.

ChargeBox

We understand phone batteries always decide on going dead at the most inconvenient times, so we provide our customers with ChargeBox stations. With their lock and leave units, ChargeBox provides safe and efficient charging at all times. There are three units in the Centre, one located at the Customer Information Desk on the Upper Mall, one located outside Dunnes Stores on the Lower Mall, and one by Nando's, also on the Lower Mall.

To use, simply:

1. Connect your phone

2. Lock the box

3. Take the key and enjoy shopping as your phone charges

Joos Box

Joos allows you to charge on the move, meaning you can always use your phone to stay connected, make payments and more - all without having to wait by a plug in the wall or locking your phone away!

You can pick up a Joos power bank at the Joos Box located on the Upper mall across from H&M. Simply download the Joos app on iPhone or Android, use the map to locate your nearest Joos Box and charge while you shop, stress free!

Once charged, you can return the charger to any of the Joos Boxes, either in the shopping centre or in another venue, whichever is the most convenient for you! Simply find your nearest and hit the return button.

Joos allows you to charge safely, too. Between users, Joos power banks quarantine themselves in their protective slot long enough to kill off viral agents. All of Joos' equipment and power banks are also sanitised for extra comfort. But that’s not all, the power banks are made with medical grade antimicrobial plastic... for that extra piece of mind. Stay charged with Joos!

Parcel Motel

Parcel Motel offers a 'virtual address' that allows you to manage your online shopping deliveries easily. Located on the walkway to Car Park E, Parcel Motel is convenient, easily accessible, flexible, and the perfect affordable delivery solution for those who always miss the postman.

DHL Lockers

The DHL Locker in Swords Pavilions is the easiest solution for sending or picking up parcels. Located on Level 2 of the Multi-Storey Car Park, they're accessible, day and night, so there's no more waiting at home for a delivery.

Spotless Valet

Spotless Valet, market leaders in hand car washing and valeting, is available at Swords Pavilions for those planning on adding a sparkling ‘new' car to their shopping list. So if you're looking to drive away in absolute style, drop your car off at the Multi-Story Car Park, and take advantage of the team's specialist services for a brilliant showroom finish. No booking necessary.

Duffy Auto Services

Duffy Auto Services, with over 25 years experience, specialise in comprehensive servicing and repairs while you shop. With our expertly-trained motor mechanics and technicians, Duffy Auto Services will ensure your vehicle is performing at its best. No booking necessary.

Passport Photo Machines

European Passport Agency compliant approved machines. Located on Lower Mall beside Crilly Shoe Repairs. 

Postal Services

There are two post boxes located at Swords Pavilions. One is on the Lower Mall, beside Crilly Shoe Repairs, and the second is located outside Zara by the roadside. Both are collected regularly. 

Internet Access

High-speed internet access kiosks with printing, phone charging and Skype are all available near the Customer Information Desk. Charge Rates: €6 per hour. €1 for 10 minutes, and 50c per A4 sheet. Accepts 10c, 20c, 50c, 1€, 2€ coins, along with credit card payment.